Frequently asked questions

Should I buy new or recycled pallets?


The decision to buy new, recycled pallets, or a combination of both, depends on: - your product - warehouse design - budget Our team can help you make this decision - we're only a call away.




How many pallets can I fit onto a truck?


- On a straight truck, you could fit about 200 48x40 pallets. - On a 53' truck, you could fit about a maximum of 520 standard 48x40 pallets.




What's the right way to note measurements of a pallet?


The right way to note measurements of a pallet is (stringer size) x (board size).




How do I order a custom pallet?


Call us! We offer a FREE design service for custom pallets to best meet your requirements.




How is RestonTripak environmentally-friendly?


We are very passionate about reducing our waste. Where possible, we have the skills and expertise to produce pallets from recovered material. We care about our future and strive to reduce our environmental footprint.




How long does it take to prepare my order?


An order usually takes around 5 business days from order to delivery. If you have a rush order, don't hesitate to call in and let us know. We will do our best to meet your needs!




Can you pickup my unwanted pallets?


Of course! Unwanted pallets are a challenge for many businesses. We can provide a used-pallet program that's right for you. Ask about our pickup or FREE trailer switch service.




Why is heat-treatment necessary?


Heat treatment is a requirement for food-safe packaging and international shipping. Our heat treated pallets comply with the International Standards for Phytosanitary Measures (ISPM-15) and we are a certified heat treated pallet supplier. We are part of the CWPCA certification program.





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